itmeistrai
IT support for small businesses in Vilnius

IT specialists who come and fix.

We maintain computers, networks, and servers, quickly resolve issues, and automate repetitive tasks. One responsible contact for all your company's IT.

We come to your office
Quick response to malfunctions
Clearly agreed price
IT experts assist a small business employee in a bright office at a computer

Urgent Assistance

Urgent malfunctions are addressed with priority

20+

years of experience

1 business day

respond to inquiry

24/7

automatic server monitoring

1

responsible contact for all IT

Computers Networks Servers Process Automation Wi-Fi and security Backups Vilnius Computers Networks Servers Process Automation Wi-Fi and security Backups Vilnius

When no one looks after IT, problems just keep piling up.

A slow computer, lagging internet, or a system that doesn't work takes up employees' time and disrupts work.

A slow computer holds up work

Programs crash, the computer runs slowly, and the employee waits instead of working.

Internet and Wi-Fi are unstable

The connection drops during video calls, programs run slowly, or in some office areas, there's almost no Wi-Fi.

You don't know if the server and backups are working

You only find out there's a problem when the server stops working or you need to recover data.

Data has to be copied manually

Employees copy the same information between email, Excel, CRM, and accounting programs.

We take over these problems – from daily help to constant maintenance and automation.

All daily IT support in one place

We look after all your company's computers, network, and servers. We quickly fix issues and clearly take responsibility for what we agreed to maintain.

Computer Maintenance

Computers

We take care of employees' computers, programs, and accounts. We fix issues, install updates, and make sure computers are ready for daily work.

  • Eliminating slow performance and failures
  • Software installation and updates
  • Security measures and protection of important data
Network Maintenance

Networks

We install and maintain wired and Wi-Fi networks throughout the office. We solve connectivity issues, configure network equipment, and ensure secure remote access.

  • Wi-Fi and wired network maintenance
  • Routers, firewalls, and VPN
  • New office network setup
Server Maintenance

Servers

We monitor and maintain server status, updates, and backups. We learn about disruptions earlier and help restore company operations as quickly as possible.

  • Status monitoring and notifications
  • Updates, access, and security
  • Backup status checking
Not just IT support

Process Automation

If you constantly copy the same information from email to Excel, CRM, or accounting software, this work can be automated.

We connect programs so that data transfers automatically. Employees have less manual work and fewer chances to make mistakes.

Show us what you currently do manually, and we'll tell you if it can be automated and how much it would cost.

Show us what you do manually
Automatic reports from Excel or Google Sheets
Order and invoice transfer between programs
Automatic reminders and task creation
CRM, accounting, and email data integration

Websites

We can create your business website or modernize the existing one — fast, neat, mobile-friendly, and ready for Google. From a simple business card to a site with inquiry forms and automated processes.

New Website Existing Update Mobile-Friendly Google Ready
Let's Discuss Your Website

Our Approach

We start not with tools or contracts, but with your situation. We identify what hinders work, what should be fixed first, and what kind of support your company truly needs.

1

Short Free Call

In about 20 minutes, we discuss your situation, the number of employees, the systems used, and the most common issues.

2

We check your IT

We check computers, network, servers, and security. We tell you what's working well and what should be fixed first.

3

Specific Proposal

Before starting, we agree on what we'll maintain, how quickly we'll respond, and how much it will cost. If extra work comes up, we first discuss it with you.

4

We continue to look after your IT

We solve daily IT problems, maintain systems, and suggest what could be improved.

How we solve common IT problems

A few examples of what companies often face and how we can help.

Example

Unstable Office Network

Situation

During video meetings, the connection regularly drops, and Wi-Fi works unevenly in different office locations.

Solution

We assess the network, fix equipment configuration, and separate critical devices.

Example

Reports are prepared manually

Situation

Every month, an employee gathers data from several programs and puts it into one report.

Solution

We connect programs so that data is collected automatically and reports don't need to be prepared manually.

Example

No one monitors the server and backups

Situation

You don't know if backups were successful and if the server is running smoothly.

Solution

We set up monitoring. If the server or backup has a problem, we get a notification.

For Businesses Only
We Visit the Office
Remote Assistance
Clearly Agreed Price
One Responsible Contact

We agree on the price in advance

Before starting, we clearly agree on what we'll do and how much it will cost. If extra work comes up, we first discuss it with you.

Process Automation

40–50 €/hour – depending on task complexity.

Workstation Maintenance

The price depends on the number of workstations, managed systems, and agreed response time. After the first conversation, we provide a specific monthly offer.

Flexible collaboration · No hidden fees · Free first consultation

Why Us

Behind the 'IT Masters' name is over 20 years of practical experience in maintaining company IT systems, implementing them, and leading technical teams. We apply this experience to small and medium businesses that need clear contact and reliable daily IT maintenance.

We communicate simply, explain solutions without complex IT terms, and know how your computers and systems work. So when a problem arises, you don't have to explain everything from scratch each time.

20+ Years of Experience

For over 20 years, we've worked with company computers, networks, servers, and other IT systems.

You know who to call

For computer, internet, or server issues, you don't need to look for different people – you contact us.

We speak clearly

We explain what happened, what needs to be done, and how much it will cost – without complex IT terms.

You know the price in advance

Before starting work, we agree on the price. If extra work comes up, we first discuss it with you.

Systems and tools we work with

We work with the tools your company already uses and choose the solution based on the specific task – not the other way around.

Your Programs Automation Time Saved
Microsoft 365

Email, documents, and collaboration

Google Workspace

Office tools and cloud storage

Windows Server

Servers and user accounts

Microsoft Azure

Cloud servers and services

n8n

Flexible process automation

Make

System and data integration

Zapier

Simpler application integrations

REST API

Data exchange between systems

Frequently Asked Questions

Answers to questions companies often ask before starting cooperation.

How much does IT support cost?

The cost of workstation maintenance depends on the number of workstations, managed systems, and agreed response time. After the first free consultation, we provide a specific monthly offer. Automation work costs 40–50 €/hour, depending on task complexity.

Do you work remotely or visit the office?

We solve most daily IT issues remotely. When equipment needs to be checked, a network installed, or other on-site work is required, we come to the office in Vilnius or the Vilnius region.

What exactly does maintenance include?

We can maintain employees' computers, accounts, network, servers, and backups. What exactly we maintain is agreed upon based on your company's needs.

How quickly do you respond to issues?

We prioritize urgent issues. How quickly we respond is agreed upon in advance.

Can you maintain only part of our IT?

Yes. We can take over all IT support or just a selected area – for example, workstations, network, servers, or automation.

Do we need to sign a long-term contract?

A long-term contract is not necessary. We can work on a monthly basis and adjust what we maintain according to your needs.

Which region do you serve?

We come to offices in Vilnius and the Vilnius region. We assist companies remotely throughout Lithuania.

Can you take over IT from the current provider?

Yes. We review the existing environment, access, and documentation and take over maintenance while striving not to disrupt daily work.

Do you work with private clients?

Our main activity is IT maintenance for small and medium-sized businesses. We do not provide one-time repair services for private computers.

How can we help your company?

Briefly describe the IT issue, support need, or process you would like to automate. We will contact you within one business day and offer a clear next step.

Phone+370 676 11495 Email[email protected]
We ServeWe work on-site in Vilnius and the Vilnius region, remotely – throughout Lithuania.

The first consultation is free and non-binding.